Refund Policy for Video Creation and Web Design Services
At MarketerSites.net, we take pride in offering high-quality video creation and web design services to our clients. However, we understand that sometimes things may not go as planned, and you may require a refund. We have created this policy to ensure that our clients are satisfied with our services and know what to expect in the event of a refund request.
- Refund Eligibility
a. Video Creation Services: If you are not satisfied with the initial concept or the final product, you may be eligible for a refund. To be eligible for a refund, you must notify us within 7 days of the delivery of the final video. We will work with you to address any concerns and will provide a full refund if we are unable to meet your expectations.
b. Web Design Services: If you are not satisfied with the initial design concepts, you may be eligible for a refund. To be eligible for a refund, you must notify us within 7 days of the delivery of the initial design concepts. We will work with you to address any concerns and will provide a full refund if we are unable to meet your expectations.
- Non-Refundable Services
a. Video Creation Services: Once the final video has been approved and delivered, we cannot issue a refund for any reason.
b. Web Design Services: Once the initial design concepts have been approved, we cannot issue a refund for any reason.
- Refund Process
a. To request a refund, please contact us at support@marketersites.net and provide us with a detailed explanation of the reason for the refund request.
b. We will review your request and may request additional information from you to better understand the situation.
c. If we determine that you are eligible for a refund, we will issue a refund within 14 days of the approval of the refund request.
- Other Conditions
a. We reserve the right to refuse a refund request if we believe that it is fraudulent or not made in good faith.
b. This refund policy is subject to change without notice.
Thank you for choosing MarketerSites.net for your video creation and web design needs. If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us.